Comments on: Have Money4Gold Stolen Your Gold? http://money-watch.co.uk/5732/have-money4gold-stolen-your-gold UK Personal Finance Blog, Money Information and Links. Sat, 13 Mar 2010 13:06:23 +0000 http://wordpress.org/?v=abc hourly 1 By: sharon http://money-watch.co.uk/5732/have-money4gold-stolen-your-gold/comment-page-9#comment-98658 sharon Fri, 12 Mar 2010 18:29:12 +0000 http://money-watch.co.uk/?p=5732#comment-98658 Your Welcome Frank. Quite a few of us tried the watchdog route also, unfortunately as far as I am aware, nobody heard back, but fingers crossed for you. Your Welcome Frank.

Quite a few of us tried the watchdog route also, unfortunately as far as I am aware, nobody heard back, but fingers crossed for you.

]]> By: Frank http://money-watch.co.uk/5732/have-money4gold-stolen-your-gold/comment-page-9#comment-98654 Frank Fri, 12 Mar 2010 17:03:16 +0000 http://money-watch.co.uk/?p=5732#comment-98654 Thanks for all the help. Yes I've still got the original dated letter and the recorded delivery number from the post office. Thanks for the tip at least it helps me know how much I may have been offered :( I sent the cheque back recorded within 10 days, they took an extra 6 days to sign for it as they moved. They say its still my fault because there T&C's say I should have phoned them. Kept a record of all calls and will complain to consumer direct. I've also e-mailed watchdog. Thanks again Thanks for all the help.

Yes I’ve still got the original dated letter and the recorded delivery number from the post office. Thanks for the tip at least it helps me know how much I may have been offered :(

I sent the cheque back recorded within 10 days, they took an extra 6 days to sign for it as they moved. They say its still my fault because there T&C’s say I should have phoned them.

Kept a record of all calls and will complain to consumer direct. I’ve also e-mailed watchdog.

Thanks again

]]> By: sharon http://money-watch.co.uk/5732/have-money4gold-stolen-your-gold/comment-page-9#comment-98644 sharon Fri, 12 Mar 2010 09:29:37 +0000 http://money-watch.co.uk/?p=5732#comment-98644 Hi Frank I am so sorry to hear your nightmare with M4G, an all to common story unfortunately! Firstly can I ask if you still have your postal receipt from when you sent your gold to M4G? As your proof of posting, this will have the weight of the package, this will give you a rough estimate of the amount of gold you sent to M4G, although not entirely accurate, because of the packaging it will give you a ball park figure of the amount you should have received from M4G using a gold calculator. http://www.hattongardenmetals.com/ Sorry this might feel like rubbing salt in your wounds but if you decide to fight M4G, you need to know approximately what your fighting for. Have you got dates of all the phone calls you've made? The date you received the cheque, the date on the cheque, the date it was returned and received by M4G. I haven't checked M4G's terms, conditions or guarantee's recently and they do make little amendments every now and then, but they are obviously trying to use their terms and conditions against you in regard to them saying your gold is gone ie because you did not phone when you returned the cheque, however M4G have been known to leave very little time from the date on the cheque and their time stipulation within their terms and conditions (it WAS approximately 10 days). From experience with this company, you do have to stick to your guns and your right they tell you lies, make things up and a lot more besides but you can get there in the end. As you may know the OFT are investigating postal gold companies, M4G being one of them, so I would consider sending off a complaint to them, unfortunately they can not intervene with individual problems. Consumer direct may also be able to help with advice, complaints to consumer direct are also passed to the OFT eventually. The majority of us here have also sent off a complaint to the BBB,(link is above and on the forum) they will mediate between yourself and M4G! If you fail to get a satisfactory result from the above, you could also get some advice from the CAB regarding a civil case, I know this sounds like a lot of work and an extra expense but M4G certainly don't want to be dragged through the courts, because this board can be read by anyone I'll leave further explanation on that, to your imagination! Best of luck Frank and if I/we can help in any way, just let us know. Their is a PM facility on the forum if you need it! Hi Frank
I am so sorry to hear your nightmare with M4G, an all to common story unfortunately!
Firstly can I ask if you still have your postal receipt from when you sent your gold to M4G? As your proof of posting, this will have the weight of the package, this will give you a rough estimate of the amount of gold you sent to M4G, although not entirely accurate, because of the packaging it will give you a ball park figure of the amount you should have received from M4G using a gold calculator. http://www.hattongardenmetals.com/ Sorry this might feel like rubbing salt in your wounds but if you decide to fight M4G, you need to know approximately what your fighting for.
Have you got dates of all the phone calls you’ve made? The date you received the cheque, the date on the cheque, the date it was returned and received by M4G.
I haven’t checked M4G’s terms, conditions or guarantee’s recently and they do make little amendments every now and then, but they are obviously trying to use their terms and conditions against you in regard to them saying your gold is gone ie because you did not phone when you returned the cheque, however M4G have been known to leave very little time from the date on the cheque and their time stipulation within their terms and conditions (it WAS approximately 10 days).
From experience with this company, you do have to stick to your guns and your right they tell you lies, make things up and a lot more besides but you can get there in the end.
As you may know the OFT are investigating postal gold companies, M4G being one of them, so I would consider sending off a complaint to them, unfortunately they can not intervene with individual problems.
Consumer direct may also be able to help with advice, complaints to consumer direct are also passed to the OFT eventually. The majority of us here have also sent off a complaint to the BBB,(link is above and on the forum) they will mediate between yourself and M4G!
If you fail to get a satisfactory result from the above, you could also get some advice from the CAB regarding a civil case, I know this sounds like a lot of work and an extra expense but M4G certainly don’t want to be dragged through the courts, because this board can be read by anyone I’ll leave further explanation on that, to your imagination!
Best of luck Frank and if I/we can help in any way, just let us know.
Their is a PM facility on the forum if you need it!

]]> By: Frank http://money-watch.co.uk/5732/have-money4gold-stolen-your-gold/comment-page-9#comment-98625 Frank Thu, 11 Mar 2010 15:53:23 +0000 http://money-watch.co.uk/?p=5732#comment-98625 I am having a nightmare with these guys. Sent my gold Took ages to get the cheque for £5.17 Returned it recorded delivery They took ages to sign for the cheque (they have moved and the address in my letter was wrong, the post office was forwarding there mail) Phoned them, they said sorry they had quoted me for silver and not gold. What would a fair price be? ( I've no idea:( ). Told them not to bother and return my gold, which was agreed. 15 calls later they have told me my Gold is gone and its my fault because I did not phone when I returned the cheque! I've no idea what to do next with this company, they tell you lies, make things up, ignore you, don't call you back. I am having a nightmare with these guys.

Sent my gold
Took ages to get the cheque for £5.17
Returned it recorded delivery

They took ages to sign for the cheque (they have moved and the address in my letter was wrong, the post office was forwarding there mail)

Phoned them, they said sorry they had quoted me for silver and not gold. What would a fair price be? ( I’ve no idea:( ).

Told them not to bother and return my gold, which was agreed.

15 calls later they have told me my Gold is gone and its my fault because I did not phone when I returned the cheque!

I’ve no idea what to do next with this company, they tell you lies, make things up, ignore you, don’t call you back.

]]> By: sharon http://money-watch.co.uk/5732/have-money4gold-stolen-your-gold/comment-page-9#comment-98617 sharon Thu, 11 Mar 2010 09:13:46 +0000 http://money-watch.co.uk/?p=5732#comment-98617 Hi Elsa Your very welcome! I am sure we are all relieved you didn't send your gold off to M4G. In case your still looking for feedback regarding postal gold companies, their is also a few threads within the moneysaving expert forum as well as a couple of reputable companies mentioned above which could possibly help. Good luck and thank you for your comment! Hi Elsa

Your very welcome! I am sure we are all relieved you didn’t send your gold off to M4G.

In case your still looking for feedback regarding postal gold companies, their is also a few threads within the moneysaving expert forum as well as a couple of reputable companies mentioned above which could possibly help.

Good luck and thank you for your comment!

]]> By: Elsa http://money-watch.co.uk/5732/have-money4gold-stolen-your-gold/comment-page-9#comment-98600 Elsa Wed, 10 Mar 2010 16:42:56 +0000 http://money-watch.co.uk/?p=5732#comment-98600 Hi, I just wanted to say a big THANK YOU to you all leaving feedback and comments. I was about to send all my unwanted gold to M4G and thought I would check the feedback (negative was all I was interested in)before doing so. So thank you so much for posting and good luck to you all. Hi,
I just wanted to say a big THANK YOU to you all leaving feedback and comments.
I was about to send all my unwanted gold to M4G and thought I would check the feedback (negative was all I was interested in)before doing so.
So thank you so much for posting and good luck to you all.

]]> By: sharon http://money-watch.co.uk/5732/have-money4gold-stolen-your-gold/comment-page-9#comment-98228 sharon Sat, 27 Feb 2010 21:00:08 +0000 http://money-watch.co.uk/?p=5732#comment-98228 Hi Samantha, Your right they will not send you a cheque for £600, more likely under £200. As Michael says 75g is worth in the region of £600, check this gold calculator http://www.hattongardenmetals.com/ That's a company that pay around 80% of the day's gold price, their are companies that pay slightly more than that, so it pays to shop around and read other peoples experiences. Hi Samantha,
Your right they will not send you a cheque for £600, more likely under £200. As Michael says 75g is worth in the region of £600, check this gold calculator http://www.hattongardenmetals.com/ That’s a company that pay around 80% of the day’s gold price, their are companies that pay slightly more than that, so it pays to shop around and read other peoples experiences.

]]> By: samantha http://money-watch.co.uk/5732/have-money4gold-stolen-your-gold/comment-page-9#comment-98227 samantha Sat, 27 Feb 2010 20:00:37 +0000 http://money-watch.co.uk/?p=5732#comment-98227 i am so confused now i would love 600 theyd never give dat amount i wish they would il hav to wait and see tanx for da support anyway i am so confused now i would love 600 theyd never give dat amount i wish they would il hav to wait and see tanx for da support anyway

]]> By: sharon http://money-watch.co.uk/5732/have-money4gold-stolen-your-gold/comment-page-9#comment-98191 sharon Fri, 26 Feb 2010 20:27:20 +0000 http://money-watch.co.uk/?p=5732#comment-98191 Hi Samantha, Pleased M4G had actually found your Gpak, as Michael has already said above, when your cheque arrives, return it special delivery asap, keep ringing them and don't give up until your gold is safely returned to you, their are some reputable companies out there which will pay you a good price and their customer services is fantastic in comparison to M4G. If you get stuck just give us a shout! Hi Samantha,
Pleased M4G had actually found your Gpak, as Michael has already said above, when your cheque arrives, return it special delivery asap, keep ringing them and don’t give up until your gold is safely returned to you, their are some reputable companies out there which will pay you a good price and their customer services is fantastic in comparison to M4G. If you get stuck just give us a shout!

]]> By: Michael http://money-watch.co.uk/5732/have-money4gold-stolen-your-gold/comment-page-9#comment-98187 Michael Fri, 26 Feb 2010 17:04:33 +0000 http://money-watch.co.uk/?p=5732#comment-98187 Hi Samantha, when your cheque arrives phone and tell them your sending it back, even if they offer you £200, 75gm of 9ct scrap gold is worth over £600!!! I know it's very stressful and you just want it over with, but don't let these robbers get away with it pester them every day. I sent my second batch yesterday to RPM, only a few items, weight 15/16 gms, they phoned me this morning £130. Best of luck, think positive you will get it back. Hi Samantha, when your cheque arrives phone and tell them your sending it back, even if they offer you £200, 75gm of 9ct scrap gold is worth over £600!!!
I know it’s very stressful and you just want it over with, but don’t let these robbers get away with it pester them every day.
I sent my second batch yesterday to RPM, only a few items, weight 15/16 gms, they phoned me this morning £130.

Best of luck, think positive you will get it back.

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