Money Watch – Personal Finance Blog

Lloyds TSB Online Banking Changes: First Look

Lloyds TSB has announced that it is relaunching its banking website at the end of November, with a new look and new functionality.

The bank say that the changes, made in response to customer feedback, are designed to make it easier to use and navigate.

The key changes are:

There will be no changes to login details with the refresh of the site, so your existing Lloyds TSB usernames and passwords etc will remain the same.

There’s no currently no indication as to whether the site will be “responsive”; adapting its layout to the device you’re viewing it on, for example providing mobile users with a mobile-optimised version of the site. This would be one thing on my wishlist for the new site.

You can see a demo of the new site on the Lloyds TSB website, but here’s a look at the new homepage:

It’s difficult to assess the impact of these changes until we can actually access the site, but the initial impression is that it’s a step forward for the Lloyds site, whilst retaining its brand identity with its “for the journey” characters. As mentioned earlier, once the site launches we’ll also be able to see whether the site is compatible with multiple types of device.

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