Train Delayed? Get Your Ticket Refunded

If you’re travelling anywhere by train and you’re delayed, there’s usually very little you can do to make you feel any better about the delay. But a new tool from Which? will tell you whether you may actually be able to reclaim some money from the train company for the inconvenience they’ve caused you.

You won’t get a refund for trains delayed by just a few minutes, and not all train operators will be prepared to offer a refund, but the tool will quickly tell you whether it’s worth pursuing.

For example, Aviva Trains Wales will only give you a refund if your train is delayed by more than 2 hours. They’ll also only refund you in National Rail vouchers:

Which? Train fare refund tool

Virgin Trains will refund you 25% of your fare (again in National Rail vouchers) if your train is between 30 and 50 minutes late, moving up to 100% after 2 hours delay.

The tool doesn’t cover monthly or annual season tickets.

Now all that’s needed is an iPhone/Android app that puts you through to the relevant website to claim your refund whilst you’re looking to fill time waiting for your delayed train.

Via Bitterwallet

One thought on “Train Delayed? Get Your Ticket Refunded

  1. This is a great tool. I don’t travel by train often but when you do it can be very expensive and can cause lots of problems especially if you are meeting someone. Getting a refund for delays is the right thing to do. Thanks.

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