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Tag: twitter

Fraud Warning For Bank Customers On Twitter

Posted on September 10, 2015 by Rob Lewis - Leave a comment

The Express has a warning for bank customers who use Twitter to vent their frustration at service problems: watch out for scammers trying to get your banking details.

Tagged Banks, fraud, twitter

Thousands Use Twitter To Complain About HMRC Phone Lines

Posted on September 9, 2015 by Rob Lewis - Leave a comment

Frustrated callers tweeted HMRC over 11,500 times in the last 12 months to complain about long phone line queues.

Tagged Tax, twitter

A Run On RBS Bank? No, Just A Game Of American Football

Posted on August 20, 2015August 20, 2015 by Rob Lewis - 1 Comment

The Bank of England’s social media team charged with keeping an eye out for evidence of a run on a UK bank were alerted to a suspect spike in the run up to the Scottish Independence referendum.

Tagged banking, data, twitter

Kellogg’s Uses Tweets As Currency

Posted on September 27, 2012September 27, 2012 by Rob Lewis - Leave a comment

Kellogg’s has setup a pop-up shop in London’s Soho where customers can get buy their new type of crisps and pay with a Tweet on Twitter.

Tagged advertising, marketing, twitter

American Express Links Credit Cards To Twitter

Posted on March 7, 2012March 7, 2012 by Rob Lewis - 2 Comments

American Express has launched a new service in the US which allows cardholders to get exclusive offers loaded onto their cards, thanks to a simple Tweet containing a particular hashtag.

Tagged Credit Cards, shopping, twitter

First Direct Launches 24/7 Customer Service On Twitter

Posted on January 25, 2012 by Rob Lewis - 4 Comments

First Direct bank have increased their use of Twitter for customer service, with representatives now available 24 hours a day on the site.

Tagged banking, firstdirect, twitter

UK Personal Finance Twitter Accounts

Posted on January 1, 2012January 1, 2012 by Rob Lewis - 3 Comments

Karen over at Help Me To Save has started a Peer Index list of UK personal finance Twitter accounts, to help you keep up with latest tweets about money from UK-based personal finance writers on Twitter.

Tagged Personalfinance, tw, twitter

SellSimply: Buy, Sell & Donate On Twitter

Posted on November 21, 2011November 21, 2011 by Rob Lewis - Leave a comment

SellSimply is a simple way to buy, sell, donate and transact through your Twitter account.

Tagged payments, twitter

Top 400 Banks On Twitter

Posted on October 3, 2011 by Rob Lewis - 2 Comments

The Financial Brand have published a list of the top 400 English-speaking banks who have Twitter accounts.

Tagged banking, twitter

UK Banks On Twitter

Posted on September 15, 2011January 25, 2012 by Rob Lewis - 2 Comments

Over the past couple of days I’ve had the chance to test out some big banks’ responsiveness to being contacted on Twitter.

Tagged banking, Banks, twitter

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