Lloyds TSB Change ‘Pants’ Password

A Lloyds TSB customer who had his telephone banking password set to “Lloyds TSB is pants” rang up to find they had changed it to “no it isn’t”. He’d changed it when he fell out with the bank over an insurance policy, and later found they would not change it for him again – after he requested it to be reset as “Barclays is better”.

Banks Lose Charges Court Case

If you’ve seen today’s new you’ll likely already know that the 7 banks and 1 building society who were taken to court by the Office of Fair Trading (OFT) have lost their case. In the long-running saga, this ruling by the courts is really only the start for the OFT – although the judge ruled […]

Is Chip & PIN Safe?

Chip & PIN has been around for a while, but it’s only been in the last couple of years that it has become the standard way for using a debit or credit card in shops or restaurants etc. When the changeover from using signatures to PIN numbers first came in, I had thought that it […]