first directÂ has wastedÂ no time inÂ optimising its mobile banking app to support Face ID on the iPhone X.
Face ID technology allows iPhone X customers to log onto theÂ first directÂ mobile app and authorise payments using just their face.
All Apps on the iPhone X that use Touch ID will automatically switch over to Face ID.
But by optimising its Mobile App,Â first directÂ has integrated Face ID into its App journey, in order to give iPhone X customers what they hope will be a seamless user experience from the iPhone X launch.
As well as Face ID,Â first directÂ has also made sure its mobile app fits the new iPhone X screen.
Joe Gordon, Head ofÂ first direct,Â said:
â€œfirst directÂ is known forÂ pioneering amazing customer-focused services, so weâ€™reÂ excited to be able to deliver a fully optimised Banking App hot off the heels of the iPhone X release. Our customers expect great service from us, and weâ€™re always working hard to deliver secure, intuitive ways to bank to fit in with their lives.â€
first directâ€™s â€˜nativeâ€™ app is one of the only 5* rated banking Apps on the App Store,Â and this announcement builds on recent enhancements to the bankâ€™s mobile banking offering, such as the ability to create new beneficiaries on the go, animated on-boardingÂ for first time downloads,Â and a Balances/Transactions snapshot on the homepage.
first directÂ recently announced it is going to partner with Bud, a fintech start-up, to trial a new business model, which provides customers with an integrated offering of financial services products and tools from across the market, including those from other providers where most appropriate.Â The trial forms part of HSBC UKâ€™s “Open Banking strategy”.
- first direct Partners With Financial Platform Bud (October 19, 2017)
- Mobile #1 Channel For First Direct Customers (November 10, 2018)
- Santander First High Street Bank To Offer FitBit Pay (April 26, 2018)
- NatWest “Mimo” – New Personal Finance App Trialled (March 31, 2019)
- Pre-Paid Currency Card Adds Apple Pay Support (August 2, 2017)