first direct has wasted no time in optimising its mobile banking app to support Face ID on the iPhone X.
Face ID technology allows iPhone X customers to log onto the first direct mobile app and authorise payments using just their face.
All Apps on the iPhone X that use Touch ID will automatically switch over to Face ID.
But by optimising its Mobile App, first direct has integrated Face ID into its App journey, in order to give iPhone X customers what they hope will be a seamless user experience from the iPhone X launch.
As well as Face ID, first direct has also made sure its mobile app fits the new iPhone X screen.
Joe Gordon, Head of first direct, said:
“first direct is known for pioneering amazing customer-focused services, so we’re excited to be able to deliver a fully optimised Banking App hot off the heels of the iPhone X release. Our customers expect great service from us, and we’re always working hard to deliver secure, intuitive ways to bank to fit in with their lives.”
first direct’s ‘native’ app is one of the only 5* rated banking Apps on the App Store, and this announcement builds on recent enhancements to the bank’s mobile banking offering, such as the ability to create new beneficiaries on the go, animated on-boarding for first time downloads, and a Balances/Transactions snapshot on the homepage.
first direct recently announced it is going to partner with Bud, a fintech start-up, to trial a new business model, which provides customers with an integrated offering of financial services products and tools from across the market, including those from other providers where most appropriate. The trial forms part of HSBC UK’s “Open Banking strategy”.
- first direct Partners With Financial Platform Bud (October 19, 2017)
- Mobile #1 Channel For First Direct Customers (November 10, 2018)
- HSBC SmartSave: New Micro-Savings App (December 5, 2016)
- Santander First High Street Bank To Offer FitBit Pay (April 26, 2018)
- NatWest “Mimo” – New Personal Finance App Trialled (March 31, 2019)