What Would Your Perfect Bank Look Like? Your Views Wanted

Which? is looking for your thoughts on what makes the perfect bank, and your views could be used to inform banking reform.

In mid-September the Independent Commission on Banking (ICB) will publish its recommendations to The Government following a review of the banking sector. In the week ahead of this report, Which? invites you to share your views at the event ‘A Fresh approach to banking – designing a system that works for you’. Hosted by Which? Executive Director Richard Lloyd, the event will provide an opportunity for you to share your views and to have your say about how the banking system could work better for consumers.

Which? recently hosted an event with the Secretary of State for Business, Vince Cable MP.  As part of this series, Shadow Chancellor Ed Balls MP will attend the event to listen to your views. Which? will use your contribution to inform our banking reform campaign.

The event will take place on Thursday 8 September 2011 at 17.30 in central London.   To register your interest in attending the event please visit this page and fill in your details.

If you’d simply prefer to give your thoughts from the comfort of your own home, you can let Which? know about what would be on your banking wishlist over at their Which? Conversation website.

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5 thoughts on “What Would Your Perfect Bank Look Like? Your Views Wanted

  1. Having had another run in with Barclays and eventually was put through to their complaints department, who told me I was given duff info by five of their staff on a simple DD query, I would bring power and training away from chicken coup call centres. Branch staff should be better trained, and also managers should have some say in managing your account, rather than everything being pinned on a credit score. It would be good to make personal banking human again. I think it would be great if it was detached from the corporate arms.

  2. Banking is going online. Branches will be closed, with banks having 1 main centre where they speak to customers via skye of video talk.
    It saves costs and still has no personal factor

  3. Banking is going online. Branches will be closed, with banks having 1 main centre where they speak to customers via skye of video talk.
    It saves costs and still has no personal factor

  4. The perfect bank will never exist, as long as their main purpose is to make profits and satisfy shareholders.For me credit unions based in the local community or work place could be an alternative,if the government give them more powers,such as mortgage lending(some may already offer this?)The point I am making,it is time to take back control of the banks,not through us bailing them out,but coming up with more creditable alternatives such as credit unions.

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