Cancelling Your Orange Contract

Phone call!

Bitterwallet has been on something of a crusade over the last couple of weeks concerned with the inconsistencies and misinformation surrounding changes to their call charges and cancelling your mobile phone contract with Orange.

Over a series of posts and with help from their readers, they found out some rather interesting information which provided a useful reference for those wishing to worm their way out of their Orange contracts.

Eventually, they actually managed force Orange into a u-turn over some of their new call charges (which was actually the trigger for you being able to cancel your contract).

Details of the u-turn are here, along with an official statement from Orange, and here are some of the posts in the run-up to the u-turn:

Bitterwallet have now turned their sights onto Virgin Mobile. Watch out Branson!

Creative Commons License photo credit: Sarah G…

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2 thoughts on “Cancelling Your Orange Contract

  1. I tried to cancel my Orange contract back in June this year (I wasn’t attempting to cancel early or anything – just a plain old 30 day notice job). It is now nearly Christmas and umpteen phone calls, emails and a letter later and I am still waiting for them to refund money they continued to take from my Bank account 3 months after the contract was terminated. I just could not believe that a company as large as Orange could get away with how they have treated me – but reading this page shows me that it isn’t a one off! Shame on you Orange! Read my story here –
    http://familytreeassistant.com/wp/

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